We review your request
Our team reviews your submission and emails you the next steps.
Service & support
Watch Repair Request
Tell us what is happening with your watch. This form gathers information only. No payment details are collected.
Before you begin
We’ll review it first.
Complete the form and our Florida-based team will contact you with the next steps. Do not ship your watch until your request has been reviewed and approved.
No card information
We do not ask for a credit card or collect payment on this form. If service has a cost, we will confirm the quote separately.
What happens next
From request to repair.
We confirm the next step
You’ll receive an email with the service recommendation and any applicable quote.
You ship after approval
Once approved, we send the Florida service address and packing instructions.
